Lake Superior State University
Lake Superior State University
 
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Since graduating from LSSU's Communication program in 2008, Ben has enjoyed success in the insurance industry due in part to the skills he learned at LSSU. He currently is an Operations Supervisor for Farmers Insurance Group in Grand Rapids, MI and leads a team of 15 in a direct to customer contact center. The department plays a major role in Farmer's market strategy by supporting the local agent distribution channel with extended hours via phone and chat. "The interpersonal and organizational communication skills I learned at LSSU are used on a daily basis in insurance. Insurance is an intangible product that is more of an interpersonal relationship between the policy holder and the company", says Ben. "My primary job is coaching team members to effectively analyze and communicate complex situations in a way our customers understand using straightforward and proactive interaction models. The curriculum at LSSU not only prepared in my current job, but also prepared me to know how to transfer these skills to my team."

Ben Momber - BA Communication 2008

College of Arts, Letters and Social Sciences

School of Communication Studies and the Fine & Performing Arts

Student Organizations

  • The Communication Alliance
    Faculty Advisor: Krista Belanger
    Club President: Jeanna Radzinski

  • English & Communication Club
    Faculty Advisor: Chad Barbour
    Club President: Stephen Dishman

  • Fill in the (blank) Improv
    Faculty Advisor: George Denger
    Club President Eric Cairns

  • Lake State Theater Company and Drama Club
    Faculty Advisor: Patrick Santoro
    Club President: Meghan McCauslin

  • LSSU Dance Club
    Faculty Advisor: Deb Choszczyk
    Club President: Kaley Darga

  • LSSU Pep Band
    Faculty Advisor: Gary Balfantz
    Club President: John Keinath

 

History with minor in Geography

Jacqueline Sytsma Novi & Cedarville, MI

Being such a small campus, it gives you the opportunity to be part of school activities without being intimidated. Plus, the campus being so small enables you to make good friends with students and professors. [ more ]

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