Lake Superior State University
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Desiree Barrett

Desiree Barrett '08
B.S. Elementary Teaching

Audio Visual

Video Library

Video Information
Title: DEALING WITH DIFFICULT PEOPLE
Movie ID: VT4409
Movie Number: 4409
Description: Leaders and managers are constantly faced with difficult people and difficult situations. The ability to manage people and situations to defuse anger and other negative emotions and move toward productive resolution of difficulties is a crucial characteristic of an effective nurse manager. Using narration, interveiws with real-life nurse managers, and graphics and scenarios to illustrate key points, this video demonstrates how to handle various types of difficult behavior and also examines some common personnel problems and their underlying causes.
Series: NURSING LEADERSHIP & MANAGEMENT
Part: 0
Time: 29
Department: NURS
Call Number: RT89.3.D42 1995
At LSSU: Y

Political Science ...

Krystal Bosley

Krystal Bosley
Political Science

"The study of political science/law is basically the path of least resistance for me. It is a subject that has always interested me, and one that I have proved to be naturally insightful in. Studying political science isn’t just the study of how governments function or how it is composed, but the study of why it exists and to what ends. In short, it is the study of what makes everything else possible."

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