Lake Superior State University
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Leslie Machado

Leslie Machado

LSSU Chemistry Major

PhD in chemistry at Johns Hopkins University

Audio Visual

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Video Information
Title: DEALING WITH DIFFICULT PEOPLE
Movie ID: VT4409
Movie Number: 4409
Description: Leaders and managers are constantly faced with difficult people and difficult situations. The ability to manage people and situations to defuse anger and other negative emotions and move toward productive resolution of difficulties is a crucial characteristic of an effective nurse manager. Using narration, interveiws with real-life nurse managers, and graphics and scenarios to illustrate key points, this video demonstrates how to handle various types of difficult behavior and also examines some common personnel problems and their underlying causes.
Series: NURSING LEADERSHIP & MANAGEMENT
Part: 0
Time: 29
Department: NURS
Call Number: RT89.3.D42 1995
At LSSU: Y

Fire Science with Honors...

SavannahSueRondeau

SavannahSue Rondeau
Fire Science

"I love the fast pace environment, the people in the profession, and the adrenaline rush of running into a burning building or saving someone’s life," she says.

Rondeau chose Lake Superior State University because it offers the first accredited four-year fire science degree in the United States. She also jumped at the challenge of LSSU's Honors program, which requires her to complete 21 Honors credits, including 10 credits for an Honors seminar/thesis project.

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