"Lake Superior State University's Sport and Recreation Management program is second to none!", says Justin Andre, Director of Hanson Hills Recreation Area, in scenic Grayling, Michigan.
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Video Library
Video Information
Title:
UST THE TELEPHONE THE RIGHT WAY
Movie ID:
VT5713
Movie Number:
5713
Description:
In this training program your employees will learn how to apply 14 key
call-handling skills that will boost not only your organization's
credibility and bottom line, but also their own professionalism and value.
