Former Director of the Michigan Department of Agriculture
Former Michigan Senator
Businessman, The Irwin Group
LSSU Outstanding Alumnus Award '91
UST THE TELEPHONE THE RIGHT WAY
In this training program your employees will learn how to apply 14 key
call-handling skills that will boost not only your organization's
credibility and bottom line, but also their own professionalism and value.
Brittany likes getting to see the improvement a person can make, and knowing that what she instructed them to do was beneficial to them.