Lake Superior State University
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Maria DiValentin

Ariel Kelly, a Park and Recreation graduate who is a park ranger at Yosemite National Park, was interviewed as part of a program feature that highlights beautiful places in America.

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Video Information
Title: MANAGING YOUR BOSS
Movie ID: VT3563
Movie Number: 3563
Description: Based on the article by John G. Gabarro and John P. Koter. Traditional management theory stresses the importance of managing down. This case study conducted at Au Bon Pain, the Boston-based specialty fast-food chain, stresses the revolutionary concept of managing up to help companies improve their productivity and employees increase their job satisfatcion. Focusing on President Ron Shaich and key members of his middle management team, Gararro defines and develops the three elements crucial to building and improving employee/employer relationships.
Series: HARVARD BUSINESS REVIEW
Part: 0
Time: 32
Department: B/E
Call Number: HD 31 .H37 1982
At LSSU: Y

Psychology Driven...

Mary-Ellen

Mary-Ellen
Psychology

"LSSU is a relatively small school and I believe for this reason I have received a better education. The close atmosphere as opposed to a larger university has provided me with an opportunity to become acquainted with my professors. The professors therefore have an opportunity to assist with problems fairly easily, especially in upper level classes. The classes are fairly small also which provides one on one conversations which is very helpful."

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