How do I get started with Wimba Pronto?
Click here for step-by-step instructions on getting started with Wimba Pronto.
Why can’t I see the “My Computer” icon when trying to upload files?
A.This issue is often related to browser settings, Java or just plain lack of computer memory
Here are some things to try:
- Clearing your browser’s temporary internet history and cookies. Here are the instructions for Internet Explorer or Safari
- Internet Explorer >Tools Menu > Internet Options > Delete Browsing History
- Safari > History Menu > Clear History
- At the Blackboard CE 8log in screen
- When you log in to Blackboard CE8 you may be prompted to accept the digital signature for Java software.
- Check the “Always allow” box >Press the Run button
- If you are sure the first three steps are completed and the “My Computer” icon is still not showing.
- Restart the computer and start Blackboard CE before starting any other program.
Yellow security bar appears when attempt to download a file, what do I do?
A: The following steps will allow Web sites to automatically prompt you when downloading files and software (bypassing the Information Bar).
- Open Internet Explorer.
- On the Tools menu, click Internet Options.
- On the Security tab, click Custom Level.
- Do one or both of the following:
- To turn off the Information Bar for file downloads, in the Downloads section of the list, under Automatic prompting for file downloads, click Enable.
- To turn off the Information Bar for ActiveX controls, in the ActiveX controls and plug-ins section of the list, under Automatic prompting for ActiveX controls, click Enable.
I have checked Java, checked for pop-up blockers, and I am using the correct browser. I am still having technical problems. Any suggestions?
You could be having problems with Malware.
Malwarebytes (http://malwarebytes.org/) is a site dedicated to fighting malware. Malwarebytes has developed a variety of tools that can identify and remove malicious software from your computer. When your computer becomes infected, Malwarebytes can provide the needed assistance to remove the infection and restore the machine back to optimum performance.
How do I add another user as an instructor or designer to the Blackboard course?
Click here to download instructions on adding instructors/designers to your course
What version of Blackboard do we have available at Lake State?
We are currently using Blackboard CE8. This is the previous WebCT 8 system.
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