Blackboard

Faculty: request your Spring 2010 Blackboard course through our online form

Step-by-step instructions on logging into Blackboard CE8 (pdf)

Is your computer ready to use Blackboard? Click on the following links to check if your machine is setup correctly to use Blackboard:

Browser check

Java

Browser Cache

Enable Cookies

Allow Pop-ups

Students contact:
--- Stop by the Helpdesk at room 105 in the Administration building, or send an email to: helpdesk@lssu.edu, or call 906.635.6677
The Helpdesk is open Monday thru Friday from 8:00 a.m. till 5:00 p.m.

--- Stop by Audio Visual (AV) located at the main floor in the Library. AV is open for Blackboard/Wimba related assistance Monday thru Thursday from 9:00 a.m. till 8:00 p.m., Friday from 9:00 a.m. till 5:00 p.m. They can be contacted at: 906.635.2400

--- Wimba 24/7 Technical Support:
phone: 1. 866.350.4978  email: technicalsupport@wimba.com

Send an email to blackboard@lssu.edu, contact Beth Hronek bhronek@lssu.edu (906.635.2651), or Sara Devaprasad sdevaprasad@lssu.edu (906.635.6231).

Faculty and Staff contact:

• Beth Hronek (bhronek@lssu.edu), or
• Sara Devaprasad: (sdevaprasad@lssu.edu)

  SafeAssign

Scholar

Acxiom

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• Training Schedule
  
  
• Tutorials
  
  
• Wimba
  

Some Blackboard courses use browser plug-ins.
To view portions of these sites, you may need one or more of the plug-ins below.
Browsers will generally automatically download any plug-in required by a particular page.

Click here to download the various plugins

Why can’t I see the “My Computer” icon when trying to upload files?
A.This issue is often related to browser settings, Java or just plain lack of computer memory

Here are some things to try:

• Clearing your browser’s temporary internet history and cookies. Here are the instructions for Internet Explorer or Safari
• Internet Explorer >Tools Menu > Internet Options > Delete Browsing History
• Safari > History Menu > Clear History
• At the Blackboard CE 8log in screen
• Run the [Check Browser]
• When you log in to Blackboard CE8 you may be prompted to accept the digital signature for Java software.
• Check the “Always allow” box >Press the Run button
• If you are sure the first three steps are completed and the “My Computer” icon is still not showing.
• Restart the computer and start Blackboard CE before starting any other program.

Yellow security bar appears when attempt to download a file, what do I do?
A: The following steps will allow Web sites to automatically prompt you when downloading files and software (bypassing the Information Bar).

1. Open Internet Explorer.
   
2. On the Tools menu, click Internet Options.
   
3. On the Security tab, click Custom Level.
4. Do one or both of the following:
   
5. To turn off the Information Bar for file downloads, in the Downloads section of the list, under Automatic prompting for file downloads, click Enable.
   
6. To turn off the Information Bar for ActiveX controls, in the ActiveX controls and plug-ins section of the list, under Automatic prompting for ActiveX controls, click Enable.

I have checked Java, checked for pop-up blockers, and I am using the correct browser. I am still having technical problems. Any suggestions?

You could be having problems with Malware. Malwarebytes (http://malwarebytes.org/) is a site dedicated to fighting malware. Malwarebytes has developed a variety of tools that can identify and remove malicious software from your computer. When your computer becomes infected, Malwarebytes can provide the needed assistance to remove the infection and restore the machine back to optimum performance.