Index

 

Bitzer: The Rhetorical Situation

http://www.samford.edu/Rhetorical_Situation_Bitzer.pdf

 

 

Instructions

(overheads from the lectures: in case it all went by you too quickly...)

The Parts of Instructions

 

Warnings, Cautions, and Notes

 

Usability Testing

 

Avoiding the Passive Voice when Writing Instructions

 

Burping a Baby