Lake Superior State University
Lake Superior State University
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FLSA Designation
Date Issued: 2010-08-19
Financial Aid
Title: Financial Aid Officer
Function and Responsibility
Under the administrative supervision of the Director of Financial Aid to assist in the implementation of financial aid policies and procedures and provide financial aid information to the university community and prospective and current students.
Duties and Responsibilities
Act as an advisor in the Office of Financial Aid, counseling students and parents about financial aid and financing options. Travel as needed to provide financial aid expertise to prospective students. Conduct entrance and exit counseling sessions for current students. Participate in high school visits, college night programs and regional center outreach programs. Reply to student inquiries via web and general correspondence and office calls and visits.

Responsible for student file review, need analysis, verification, awarding and adjusting of aid through manual and automatic packaging method. Responsible for the accurate reporting of federal and state programs as assigned by the director.

Determine student aid eligibility, advise students, parents, and others on general financial aid issues. Keep up to date on current federal regulations and trends in the student aid programs. Responsible for maintaining the accuracy and integrity of student programs, as assigned, at LSSU.
„X Provide staff, students, and parents with information regarding the availability of federal student aid and the eligibility requirements.
„X Act as primary advisor to students via phone, visits and the web with responsibility for timely and accurate responses to questions and student concerns.
„X Advise students regarding Satisfactory Academic Progress, Withdrawals, Disbursements and aid opportunities.
„X Help students resolve questions and issues with alternative loan programs after federal aid has been exhausted. Monitor and update alternative loan website information, and assure compliance with federal requirements concerning alternative loan options, self-certification and selection.
„X Coordinate the disbursement of student alternative loan funds with loan service provider/guaranty agency and the Accounts Receivable Office. Verify student eligibility and authorize disbursement or return of funds.
„X Reconcile alternative loan funds received with the amounts disbursed and returned.
„X Monitor student eligibility throughout the academic year and reduce loan awards and disbursements when students do not achieve satisfactory academic progress or maintain the minimum credit load. Refund disbursements to the appropriate lender/service provider/guaranty agency when appropriate.
„X Enter outside scholarships as they are received
o Receive and forward outside scholarship checks to the Business Office
o Enter scholarships according to the guidelines set by the donor
o Report to cashiers any eligible students for credit to account or refund
„X Maintain a record of student alterative loan applications, adjustments, disbursements, and withdrawal information, as well as all correspondence with students.
„X Maintain loan period, lender, budget and school calendar information in the appropriate databases (e.g. Banner, ELM, and/or Return to Title IV).
„X Monitor the loan default and delinquent lists, received from loan guaranty and servicing agencies to ensure that students who are in default are not awarded additional financial aid. Send delinquent notices.
„X Maintain current knowledge of Federal Regulations and trends by reviewing Federal Regulations in the Federal Student Aid Financial Aid Handbook and Department of Education websites.

In the absence of the Director, be responsible for the operation of the office and perform other duties as assigned.
Good working knowledge of student aid programs, related regulations and federal need analysis system required. Strong verbal/written interpersonal communication skills required.

Familiarity with computer systems (SunGard experience preferred) and data entry skills required. Good analytical and math skills required. Bachelor¡¦s degree and minimum of two years experience in financial aid preferred.
Physical and Mental Demands
Adequate physical fitness to be able to sit and concentrate for long periods of time; use of gross motor skills to perform supervisory and organizational duties; use of fine motor skills to operate computer; problem solving ability; ability to understand and work with numbers; ability to see, hear, and speak with or without the use of aids to perform normal office tasks and to represent the University in promotional and recruiting activities.
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