Getting started using the portal

To send a message to more than one individual, type in the first userid, followed by a comma and a space. To send a message to Tom Pink and Mark Jastroff, in the To: field type in tpink, mjastroff.

Attach a file to a message

Select the file

Toward the lower half of the compose window, in the Attachments area

Click on the Browse button

Choose a File window opens, in the Look In: box, browse to the file to be attached.

Click Open to select the file

This should take you back to the Compose Window

The file that you selected is now selected to be attached in a message

Attach the file

Click on the Attach button on the right hand side of the Attachments area

The file that you attached should be listed towards the bottom of the compose window.

Sort messages by date

Click on the title Date to change the sort order

If the current sort order is ascending, clickin gon the title Date will change the sort order to descending, and vice versa.

Deleting messages

Select the message to be deleted by checking the button on the left hand side of the message

Click on the Delete link above the Date, From, Subject line

The messages that you deleted should not be listed on your screen

Accessing deleted messages

All deleted messages are automatically copied into the Trash folder

To access the Trash folder:

Click on the button Folders

Select Trash from the list of folders

Setting up Filters

Click on the Filters icon from the toolbar

Under Filter Settings, Click on Edit your filter rules

Under the title Existing Rules, Click on the button New Rule

The Filter Rule options appear on the screen

There are basically three areas that need to be defined to create a rule, they are:

1. Identify the type of message you would like to filter

Click on the drop-down list Select a field

Select the appropriate field.

For example to filter messages from Martha Beck, select the From field.

Once the From field is selected, the window refreshes itself to display a Contains button and an extra empty field next to it.

In the area on the right hand side of the Contains button, type in the name of the person, in our example it would be Martha Beck.

Please Note: If messages from Martha usually arrives in your Mailbox as mbeck@lssu.edu, then in the blank field next to From Contains area type in mbeck@lssu.edu.

2. Messages filtered could be filed in a specific folder , or deleted.

Make your selection from the drop-down option Deliver into my INBOX

3. Select the apporiate option, such as was the message Seen, Important, Answered or Deleted

4. Save the rule by clicking on the Save button

Accessing Sent Items

Click on the icon Folders from the toolbar

Select Sent Items

Address Book

Click on the Address book icon on the toolbar

You have access to couple address books:

My Addressbook, is your personal address book

LSSU Faculty/Staff Directory, is the global address book.

(The global address book contains all Faculty and Staff email addresses and phone numbers. This address book is maintained by the IT department)

To access the LSSU Faculty/Staff Directory

Click on the Address book icon on the toolbar

Select LSSU Faculty/Staff Directory option from the From field

To display the entire directory, click on the Search button

To display a particular individual, select the appropriate options from the Find and Matching field and then click on the Search button.

Note: Click on the Mail tab to get back to the Inbox from the Address book!

Sending a message to a group

To send a message to a group that you created type in the name of the group in the To: area in the Compose window

Downloading messages

Downloading messages makes a copy of your message from your mailbox. It does not delete the original message. To delete the messages, please refer to Deleting messages area.

If you are downloading messages to keep your mailbox under quota,

To download an individual message

Open the message

Select Save As from the list of options listed above the fields Date, From, To, Subject etc.

Select Save from the File Download window

Save it to an aprropriate window

To open the saved message

Double-click on the message saved in the previous section

This message should open automatically in Outlook Express

To download an entire folder

Click on the icon Folders

Check and individual folder to be archived

Click on the options list Choose Action:

Select Download folders

Click OK at the window that informs you that all messages will be downloaded in one MBOX file

Click on Save from the File Download window

Save the file to an appropriate area

(Note that this file sometimes is saved with as filename.mbox.txt)

If you have downloaded and deleted the entire folder, you can restore the folder by doing the following:

Click on the Folder icon

From the folders list, select a folder to import the messages to

From the Choose Action drop-down list, select Import mbox file

Click on the Browse button to select the mbox file.

(Note that the file sometimes might have a .txt extension, such as filename.mbox.txt)

Click on the Import button

The messages in the mbox file should now be restored in the folder you specified

Palm Sync

Please contact the helpdesk for assistance with Palm Sync

Global Address book

To access the global address book LSSU Faculty/Staff Directory:

Click on the Address book icon on the toolbar

Select LSSU Faculty/Staff Directory option from the From field

To display the entire directory, click on the Search button

To display a particular individual, select the appropriate options from the Find and Matching field and then click on the Search button.