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[
Guide to winipcfg
]
winipcfg is a utility in Windows 95, 98 and Me that will aid in troubleshooting your ResNet connection if it stops working. This document describes how to access and use it. In step 5 below you can run your mouse over the images to get more information about each part of the winipcfg utility. If you are running Windows 2000 or XP, check out the instructions for using ipconfig instead.
 Go to the start menu and click 'Run...'.
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 Type 'winipcfg' in the 'Open' box and then click 'OK.'
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 Select your Ethernet adapter from the drop down menu. This is the most important step. The information provided in the IP Configuration screen relates to the selected Ethernet adapter. You may have several adapters to choose from -- a PPP Adapter, AOL Adapter, AOL Dial-Up Adapter, etc. In the list will also be your Ethernet adapter. In the image to the right, the Ethernet adapter is the Intel 82557-based Integrated Fast Ethernet Adapter. If your Ethernet adapter is not in the list then either your Ethernet adapter is not installed or the TCP/IP protocol is not bound to it. You can contact LSSU IT Helpdesk for more help with this.
The entry in the list will vary depending on the type of adapter you have. For example, if you have a 3Com adapter it may have '3Com 90x Ethernet Adapter' as a choice. Sometimes the proper adapter to choose has a name related to the type of driver it is using, rather than the brand of the adapter itself (e.g. Novell 2000 adapter).
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 Once you have chosen your Ethernet adapter the IP Configuration screen will change to give you the information for that adapter. Mouse over any part of the image below for more information on a particular part of the IP Configuration window.
If you are getting an address of 169.254.x.x or 0.0.0.0 then your connection is not working. If your IP address is 192.168.x.x, 10.x.x.x, or 172.16.x.x, then you are receiving an internal IP address from a router or other device. The IP address that the world sees is that of the router.
If you are having trouble with your connection, try clicking on "Release." Then click on "Renew." This will attempt to get new information from the ResNet DHCP server. If you get a valid IP address after clicking 'Renew,' click 'OK.' Then try connecting to the Internet. If that doesn't work, try restarting your machine and then connecting.
If when you click 'Renew' you don't get a valid IP address, there is some other problem. You can contact LSSU IT Helpdeskt to get more assistance.
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Mission: “The Department of Information Technology supports and upholds the mission of Lake Superior State University through the efficient use of technology in support of the campus community.”
Lake Superior State University · IT Department
http://www.lssu.edu/it · (906) 635-6677 · helpdesk@lssu.edu
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