Online Learning

Need help?

Here's who to ask about...

• My class doesn't show up, or I don't know how to ...
  This is when you check with Beth Hronek (Library 210, bhronek@lssu.edu, 906-635-2651). She's the person to start with when you can't find your class once you've logged on to My.LSSU or you, the user, need a little help with the technology.
• It keeps telling me to download and install some software ...
  Sara Devaprasad takes care of the administrative side of the Blackboard operation. She's the one to go to when software won't run. She can be reached at her office in the IT department of the Administration Building, phone 906-635-6231, or sdevaprasad@lssu.edu .
• My computer won't let me...
  Yup. That happens sometimes. Steve Eles can often convince computers that they should run Wimba, or open a new Window for Blackboard, or... whatever your computer doesn't really want to do. Stop by the Audio Visual Department, in the library, or contact him at seles@lssu.edu or 906-635-2400.
• I checked with Beth and Sara and it still doesn't work ...
  We've seen this before, and your best bet is to contact John Burdett. He can usually help. Contact him at his office in the Learning Center in the Library, at jburdett@lssu.edu, or 906-635-6207.