Lake Superior State University
Lake Superior State University
 

Learn about My.LSSU Portal

Quick help tips for using My.LSSU

As with anything, change is sometimes difficult. Below are some important tips for using the upgraded My.LSSU website. It is highly recommended that you review the information below for a smooth transition.

Further questions, or problems, contact the Help Desk at 635-6677, or visit them on the first floor of the Administration Building.

 


Popups

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  • Popups must be turned ON for My.LSSU to function properly. When attempting to access http://my.lssu.edu, you will receive a message describing how to turn on popups for your specific browser.
  • If you are using a browser other than Internet Explorer, visit this website
  • Google Toolbar: Click the popup blocker icon (shown in yellow below) to allow pop-ups for this site


  • Internet Explorer + Service Pack 2 User Instructions

    Step
    Action
    1

    From the tool bar in IE, select: Tools > Pop-up Blocker > Pop-up Blocker Settings.

     

    2

    Add *.lssu.edu or my.lssu.edu to the site list.


    NOTE : Some IE installations require you to enter the complete URL - http://my.lssu.edu

     

    3

    Click on the Close button at the bottom of the window.

     

    4

    Click here to continue: http://my.lssu.edu.

     



Downloading E-mail Attachments with Internet Explorer

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  • For security purposes, Internet Explorer will verify that you actually want to download a file from your e-mail attachment. Below are the steps you need to take to open attachments through IE's security. To turn off this security feature, see these instructions.
  • Instructions:

    Step
    Action
    1

    From your e-mail, open the specific email with the attachment.

     

    2

    Locate attachment within the body of the email, the attachment will be highlighted with a large red paperclip.

     

    3

    The following window will appear with the security message. If you do not see the security message at the top, you may have to wait slightly longer, depending on the size of the attachment.

    Once the security announcement appears click on the words "Click here for options" and you are able to download the attachment.

     

    4 Open or Save the downloaded attachment.

     

 


*Downloading E-mail Attachments with Internet Explorer:
*OPTIONAL Setting Changes

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  • If you download a lot of attachments, you may want to change the security settings within IE so as you are not prompted for verification. This is an IE security feature, and turning it off is NOT recommended for the average user.
  • Instructions:

    Step
    Action
    1

    From the Toolbar, select Tools > Internet Options...

    2

    Select the tab labeled "Security" along the top of the window, then click on the "Custom Level..." button at the bottom.

    3

    Scroll through the list of security settings until you see "Downloads", then "Automatic prompting for file downloads". If you do not see the options of Disable and Enable, click on the text.

    Select the option of "Enable" and click on the "OK" button at the bottom.

     

    4 Click on the "Yes" button, then click "OK".

 


Java Plug-in

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  • Employees should download the latest Java Plug-in for access to Banner Modules
    Download here

Norton Internet Security Software

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If you are having problems with E-mail not opening with this software package installed, you will need to change the Privacy Control settings (levels):

To change privacy control levels
The privacy control levels define how NIS and NPF behave. Higher settings will block more kinds of information by default. Lower settings let more information pass and warn you when sending confidential information across the Internet. You can define a custom level if you want more control over this behavior.

Step
Action
1

Open Norton Internet Security program.

2

Double-click Privacy Control.

3

Click Private Information.

4 Select the user for whom you are setting the privacy control level.
5

Move the slider to high, medium, or low in order to select a predefined privacy control level, or create a custom level.

6 Click OK.

To create a custom privacy control level

Step
Action
1

Open Norton Internet Security program.

2

Double-click Privacy Control.

3

Click Private Information.

4 Click Custom Level.
5

Select the desired level of blocking in the Private information and Cookie blocking drop-down boxes. Many sites use cookies to store user information when you logon, and will not function properly if you block cookies. If you wish to control what cookies are set by your browser, set Cookie blocking to medium, or low to allow all cookies to be set.

6 Uncheck "Enable browser privacy" if you wish to allow information about your Web browser program to be visible to Web sites.
7 Uncheck "Enable secure connections (https)" if you do not want to allow secure (encrypted) Web connections. It is a good idea to leave this box checked, as many sites that use logon information will also use secure connections.

 


IT Acceptable Use Policy Reminder

  • Storage limits (quota) for the mail server will be set to 150MB for faculty and staff
  • A warning will be issued to email patrons when they have reached 80% of their quota
  • Mail will not be archived
  • Message size will be limited to 5MB per message (including attachments)
  • Mail in the “Trash” folder will be deleted every 14 days
  • Mail in the “Sent Items” folder will be deleted every 150 days

The latest revision of the policy can be located at http://www.lssu.edu/it/pubs/itpolicy.pdf.


 

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