Redefining the Classroom


How much do I owe and who do I pay?

  1. Go to
  2. Under the Tools and Resources tab, click on My Financial Aid History.
  3. You will now be taken to the National Student Loan Data System (NSLDS) site.
  4. Click on Financial Aid Review.
  5. Sign in using your FSA ID.
  6. Your loan history is listed at the top. If you received grants, they are listed near the bottom. (Grants do not need to be repaid.)
  7. Click the blue number on the left for further details on each individual loan.
  8. You will find your servicer’s contact information near the bottom of the page. Your servicer is the company who will collect your payments and handle your loan account for your Federal Direct loans (subsidized and/or unsubsidized).

NOTE: It is strongly encouraged that you set up an online account at your servicer’s website. It’s the easiest way to manage your loans and keep information updated with your loan servicer.

Servicer's Contact Information:

Name Web Address


Aspire Resources Inc. 1-855-475-3335
CornerStone 1-800-663-1662
ESA/EdFinancial 1-855-337-6884
FedLoan Servicing (PHEAA) 1-800-699-2908
Granite State - GSMR 1-888-556-0022
Great Lakes Educational
Loan Services, Inc.
MOHELA 1-888-866-4352
Navient* 1-800-722-1300
Nelnet 1-888-486-4722
OSLA Servicing 1-866-264-9762
VSAC Federal Loans 1-888-932-5626

* Sallie Mae made a transition into two separate companies (Sallie Mae and Navient) on October 13, 2014. Navient now services federal student loans for the Department of Education.

For more information on the following topics, go to

  • Public Service Loan Forgiveness
  • Loan Consolidation
  • Income-Based Repayment Plan
  • All Repayment Plan Options and Calculators
  • Teacher Loan Forgiveness
  • Trouble Making Payments

CAUTION: Consolidation of Federal Student Loans through a private loan company will convert the federal student loans to private loans and you will lose all military and federal repayment benefits. Learn more about consolidating your federal loans at

Helpful links:

The National Consumer Law Center: a site that contains step-by-step guides to help borrowers figure out whether they have private or federal loans, determine eligibility for federal loan forgiveness programs and find solutions to fit their repayment situations.
Consumer Financial Protection Bureau: this site contains a walk-through guide regarding information on managing repayment.
Repayment Tips for Struggling Borrowers a FREE credit report - no strings attached. You can request one per year.
Repayment Plan Options and Calculators: a description of the repayment plans available for your Federal loans and a calculator to see how much you would pay, under the different plans.
GreenPath Student Services: a debt solution company for students struggling with payments on student loans and/or any other type of consumer debt (credit card, car loan, mortgage). FREE one-hour discussion with a financial advisor who helps you explore options and create a plan for financial success.

Cohort Default Rate

The Cohort Default Rate refers to Federal subsidized, unsubsidized and consolidation loans. It is the percentage of students who go into repayment during one year and default either that year or the next. Soon, the period will involve three years of repayment period, instead of just two. Repayment occurs 6 months after a student no longer enrolls for at least 6 credit hours. Default occurs when a student is in repayment, but does not make their loan payment for 270 days or more. At LSSU, every effort is taken to ensure good stewardship of the aid provided to students. Data from the most recent years is provided below. Annual audits of the financial aid program are conducted and are available. Our auditors gave an unqualified opinion of the most recent Audit Report and no findings or questioned costs were reported.

2-Year Cohort Default Rate:

Academic Year Cohort
Default Rate

3-Year Cohort Default Rate:

Academic Year Cohort
Default Rate