Student Financial Services
The Cashier Counter provides a variety of services to students including:
- Tuition and Fees
- Bill & Payment Suite and Payment Plans
- Student Tax Information
- Processing Payments for Students
- Issuing Parking Permits
- Past Due Balances & Collections
- Perkins & Nursing Loans
- Short-Term Loans
- General questions about:
Tuition due: Fall semester – August 5, Winter semester – November 13, Spring semester – January 5, Summer semester – May 5
Last day to add or drop classes: 6 days after start of semester for fall/spring, 4 days after start of semester for summer
FERPA – what it means for Parents or Guardians
The Cashier Counter complies with the Family Educational Rights & Privacy Act; for more information on this act please visit the Registrar’s Office. A student must provide written consent before any information can be given to a parent or guardian. Students can authorize a parent or guardian in the Bill & Payment Suite.
How do I receive my bill?
Lake Superior State University sends all billing statements electronically. Click here for instructions and assistance with using the electronic system.
When is my bill due?
Fall tuition is due on August 5, Winter tuition is due on November 13, Spring tuition is due on January 5 and Summer tuition is due on May 5. Late fees are assessed on the total account balance if payment is not received by the due date.
What if I cannot pay all at once, or am still finalizing my financial aid?
If you cannot pay all at once or are still finalizing your financial aid, we offer a payment plan option. To sign up for the payment plan, log in to Anchor Access, navigate to “Tuition & Billing”, and select the Bill and Payment Suite. Select the Payment Plan option from the menu and follow the prompts. There are four payments each semester, beginning on August 5 for fall term and January 5 for spring term.
Financial aid cannot be used for payment until it is finalized and listed on your bill as being available for payment. If you do not see your financial aid on your e-bill, please check Anchor Access to see if you have any requirements that are not satisfied.
What if I am not registered for classes before the due date?
If you register for classes after the initial due date for each term, you will be assessed a late registration fee of $100 and payment is due when you register. If you register after the due date, payment is due at the time of registration unless you have made other arrangements with the Business Office.
What happens if I do not pay by the due date?
If you have not paid or signed up for the payment plan by the due date, you will receive an e-mail notification that your courses are subject to cancellation. If you do not respond to the notification by the dates indicated your courses may be cancelled. This process is not considered an official withdrawal from the University and you may still be responsible for charges if you do not officially withdraw. Please see the withdrawal policies at the Withdrawal Policy.
Can my parents (or someone else) call or receive information about my bill?
Students must add the person as an “Authorized User” in the Bill and Payment Suite in order for the Business Office to speak with any person other than the student regarding the financial status of their student account. Authorized Users will receive e-mail notifications when new eBills are posted and may contact the Business Office for verbal information. Authorized Users have their own user name and password to the Bill and Payment Suite and will not be able to view anything other than billing information; academic information such as grades and transcripts is not viewable.
If I have financial aid in excess of my charges, can I use this money to buy books?
If you have excess financial aid, the first $600 will be refunded the Friday prior to the start of class so that you may purchase books and supplies. The remaining excess aid is refunded beginning 14 days after courses begin. You may set up direct deposit for the refund of your excess aid by adding the account to your payment profile in the Bill and Payment Suite and selecting it to be used for refunds. NOTE: This direct deposit account is only for refunds from your student account and does not apply to payroll checks. If you do not have direct deposit, a check will be mailed to the most current local address on file. Housing students will receive checks via their campus mailboxes.
How do I access information about my account online?
Each student is assigned an Anchor Access account upon admission to LSSU. You can log in to Anchor Access with your user name and password. In Anchor Access you will be able to view your account information along with various other features.
To view your account information, select the Student tab from the top, and select Student Billing Information from the list. Select the Bill and Payment Suite. For information on using the Bill and Payment Suite.
What if I need to cash a check?
Checks may be cashed at the Cashier Counter in the Fletcher Center; personal checks and LSSU payroll checks may be cashed up to a maximum of $200.
How do I receive my refund?
We recommend signing up for direct deposit to ensure the fastest possible refund. If you do not have direct deposit your refund will be mailed to the active address on file.
Where do I get a parking permit?
Parking permits are purchased at the Cashier Counter in the Fletcher Center. If you would like to request a temporary permit, please contact Campus Security in the Administration building.
Where do I get a copy of my transcript?
Go to the Cashier Counter or read about the process on the Registrar’s Requesting a Transcript webpage.