Public Notification and Third Party Comment

Lake Superior State University regularly seeks comments from the public about the University, and in particular at times when preparing for a regular periodic evaluation by its regional accrediting agency, the Higher Learning Commission. The University last hosted a site visit on November 7 and 8, 2016, with a four-member team representing the Higher Learning Commission.  The team reviewed the institution’s ongoing ability to meet the Commission’s Criteria for Accreditation. On March 8, 2017, the HLC issued a determination of “Continued Accreditation.” Lake Superior State University has held institutional accreditation continuously since 1968.

The public is invited to submit comments to the Higher Learning Commission regarding the University, no later than 4 weeks prior to the next visit :

Third Party Comment on Lake Superior State University
The Higher Learning Commission
230 South LaSalle Street, Suite 7-500
Chicago, IL 60604-1411

The public may also submit comments on the Commission’s Web site:
(https://www.hlcommission.org/HLC-Institutions/third-party-comment.html)

Complaints

Lake Superior State University encourages individuals with complaints involving institutional policies or consumer protection issues to first address their concerns with the University office and staff directly responsible for the area of concern. University policy protects individuals from reprisal for pursuing legitimate complaints, and anonymous complaints will not be reviewed. The University has a formal process for the documentation and recording of internal formal complaints defined in Policy 2.1.11. (https://www.lssu.edu/wp-content/uploads/2017/01/2.1.11.pdf)

In addition, complaints specifically related to distance education, complaints may be filed with the Office of Licensing and Regulatory Affairs (LARA) Office of Consumer Affairs (http://www.michigan.gov/lara/0,4601,7-154-61343_35414_60647_2739—,00.html)

Finally, complaints about the University, which have not been successfully resolved through internal channels, may be referred to the the Office of Attorney General, Consumer Protection Division (http://www.michigan.gov/ag/0,4534,7-164-17331-42077–,00.html) using the form for Post-Secondary_Student_Complaints.